Privacy Policy

1. Who controls your data

HoroscopeIO acts as the data controller. You can contact us about privacy matters at info@horoscopeio.com or muriel@horoscopeio.com.

If you create an account or complete an order, you are a data subject under GDPR and have the rights described below.

2. What data we process

• identity and contact details such as your email address, name, and account information
• order and payment information required to complete purchases and comply with accounting obligations
• content you voluntarily provide for personalized readings, horoscopes, or bonus forms
• technical information related to site use, security, login, language, and currency preferences

3. Why we use your data and the legal basis

• performance of a contract – account creation, order processing, digital delivery, and customer support
• legal obligations – bookkeeping, tax documentation, and handling legal claims
• legitimate interests – service security, abuse prevention, product improvement, and support quality
• consent – marketing emails and non-essential cookies or similar tools where you actively agree

4. Who may receive the data

We may use trusted service providers for hosting, payments, email delivery, and technical infrastructure.

In the current setup this includes Stripe for payments and Resend for email communication. We do not sell personal data to third parties.

5. Retention period

• accounts and order history are kept for as long as needed to provide the service and meet legal duties
• accounting and tax records are retained for the period required by law
• marketing consent records are kept until you withdraw consent or the purpose ends

6. Your rights

• the right to access, correct, or complete your personal data
• the right to erasure, restriction, and portability where applicable
• the right to object to processing based on legitimate interests
• the right to withdraw consent at any time and lodge a complaint with the relevant supervisory authority

7. Security and contact

We use appropriate technical and organizational safeguards to protect accounts, communication, and orders. If you believe something is inaccurate or want to exercise your rights, please contact us.