Terms and Conditions

1. Nature of the service

HoroscopeIO provides digital content and personalized spiritual, astrological, and inspirational readings. The content is intended for personal reflection and does not replace medical, psychological, legal, or financial advice.

2. Placing an order

An order is completed after you select a product, provide the necessary information, and the payment is successfully received. Before submitting the order you can review the product, price, and order summary.

3. Price and payment

• prices are shown in the currently selected currency and the price confirmed at checkout is binding
• payments are processed through secure payment partners
• digital content is delivered electronically via your account, the success page, or email depending on the product type

4. Delivery of digital content

After successful payment we begin delivering or preparing access to the ordered digital content without undue delay. Some personalized products may require additional input data from you.

5. Withdrawal and complaints

By ordering digital content and agreeing to immediate performance, you acknowledge that the right of withdrawal may be limited once performance has started, as permitted under EU law.

This does not affect your statutory rights regarding defective performance. If the content contains an error or clearly does not match the order, contact us without undue delay, ideally within 14 days, and we will review the issue.

6. Account use and prohibited conduct

• you are responsible for the accuracy of the information you provide during registration and checkout
• you may not misuse the service, bypass security, or use the content unlawfully
• we may restrict an account or order if these terms are seriously breached or security is at risk

7. Liability and final provisions

The service is provided with reasonable professional care, but no specific life outcome is guaranteed. These terms are governed by the law of the operator’s member state unless mandatory consumer protection rules apply otherwise.

For questions or complaints, contact us at info@horoscopeio.com.